FAQ
How Long Does It Take To Process My Order?
All Orders Are Processed Within 3 to 5 Business Days.
How long does it take for my custom made jewelry to be made?
Any Custom Piece Of Jewelry Takes 10 To 12 Business Days To Be Made And Perfected. Once Finished, Your Jewelry Will Be Immediately Sent Out. Expect Your Custom Made Jewelry To Arrive In 3 To 4 Weeks.
How Do I Track My Order?
As Soon As Your Order Is Shipped, You Will Get An Email With Your Tracking Number. Check Your Junk And Spam Folders If You Don’t See It.
Where Is My Order?
Due To COVID-19, We Are Experiencing Some Delays In Shipping Times. We Ship Out All Orders Within 3-5 Business Days, After Processing. If You Ordered Multiple Items, They May Arrive Separately To Ensure They Get To You In A Timely Fashion.
Can I Make A Return?
Due To COVID-19, We Are Not Accepting Returns. You Will Receive An Exchange Or A Replacement Only. If You Received The Wrong Item Or Are Unsatisfied With Your Order, Please Email Us And We Will Do Our Best To Help. If Your Order Has Already Been Shipped Unfortunately We Won’t Be Able Honor Any Changes Because Your Item Has Already Been Processed And Shipped Out.